A light in the dark
The marketing funnel is going dark. AI is rewriting the rules of how customers find you There was…
Hiding in plain sight
AI knows what your customers have said. It has no idea what they haven’t Here’s a question that…
The power of connection
Authentic human connection still beats big data. Here’s how to nurture crucial relationships In the race to understand…
One brick at a time
The ability to meet changing consumer needs has been central to Minor International’s growth over several decades –…
Purpose with precision
Purpose drives career satisfaction, but only when employees can translate it into a credible plan When it…
Behavioral issues
Organizations rightly no longer tolerate workplace behavior that was once widely accepted. It’s time to hold bad bosses…
I’m saying farewell. AI is getting started
Anthropic’s exposure of blue-chip security flaws is a seminal moment Ten years ago, almost to the day, I…
The Z-curve
Prepare now if you want your organization to survive – and thrive – in the face of accelerating…
Orchestration not automation
We need a better leadership operating system to create enterprise value in the AI era Over three-quarters of…
The risks of cognitive offloading
Organizations will suffer if employees devolve critical thinking and judgment to artificial intelligence Generative AI now sits quietly…
Banks in the age of algorithms
AI is rapidly rewriting the rules of finance Artificial intelligence has quietly become the organizing principle of modern…
No-regrets strategy
Three principles from game theory can shape successful strategies for a chaotic world There’s a video of celebrated…
